Prepared ahead of launch. Effective dates will be confirmed when PawVellé’s own store goes live.
PawVellé by Orelisse — Effective date: to be confirmed at launch.
This Privacy Policy explains how Orelisse LLC, doing business as PawVellé by Orelisse (“PawVellé,” “we,” “us,” or “our”), collects, uses, and shares personal information when you visit www.pawvellebyorelisse.com or buy our products. It applies to customers and visitors in the United States.
Information you provide. When you place an order, contact us, create an account, submit a review, or make a professional inquiry, we collect information such as your name, contact details, shipping and billing address, order details, and the content of your messages.
Payment information. Payments are processed by our payment providers. We receive confirmation and limited transaction details, rather than full payment card information.
Information collected automatically. When you use the Site, we and our providers collect device and usage information, such as your IP address, browser type, pages viewed, and interactions, using cookies and similar technologies.
We use personal information to process and fulfill orders, take payment, provide customer support, prevent fraud, operate and improve the Site, personalize your experience, send marketing messages where permitted, and comply with our legal obligations.
Service providers. We share information with providers who perform services for us, including payment processing, order fulfillment and shipping, email and text messaging, analytics, customer support, product reviews, and fraud prevention.
Advertising and analytics partners. We use analytics and advertising technologies, including cookies and pixels from third parties, to understand Site activity and to show you relevant ads. Depending on your state, this activity may be considered a “sale” of personal information or “sharing” for targeted advertising. You can opt out as described in Section 6.
Legal and business transfers. We may disclose information to comply with law or legal process, to protect our rights and the safety of others, and in connection with a merger, acquisition, or sale of assets.
We use cookies and similar technologies for Site functionality, analytics, and advertising. You can control cookies through your browser settings and, where available, through the cookie controls on the Site. We honor recognized browser-based opt-out signals, including Global Privacy Control, where required by law. The Site does not respond to traditional browser Do Not Track signals.
Marketing choices. You can unsubscribe from marketing emails using the link in any message. If you sign up to receive text messages from us, you can opt out by replying STOP.
State privacy rights. Depending on your state, you may have the right to access, correct, delete, or receive a copy of your personal information, and to opt out of targeted advertising and any sale or sharing of your information. Where these rights apply, you can opt out through the “Your Privacy Choices” link on the Site, through a recognized browser opt-out signal, or by contacting us as described below.
How to exercise rights. To make a request, email care@pawvellebyorelisse.com. We will verify your request using the information we hold, and you may use an authorized agent where the law allows. We will not discriminate against you for exercising your rights. Where your state provides an appeal process, we will explain how to appeal a decision.
We keep personal information for as long as needed to provide our products and services, meet our legal and tax obligations, resolve disputes, and enforce our agreements, after which we delete or de-identify it.
We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
The Site is not directed to children under 13, and we do not knowingly collect their personal information. If you believe a child has provided us information, please contact us and we will delete it.
The Site may link to third-party websites and services that we do not control. Their privacy practices are governed by their own policies.
We may update this Privacy Policy from time to time. The current version is always posted on the Site with its effective date. Where required, we will give additional notice of material changes.
Orelisse LLC d/b/a PawVellé by Orelisse. Email: care@pawvellebyorelisse.com. Website: www.pawvellebyorelisse.com.
The full disclaimer will appear in Section 5 of the Terms of Use and Sale, which controls.
For external grooming and cosmetic care only, for the species and use identified on the label. Not intended to diagnose, treat, cure, mitigate, or prevent disease or to replace veterinary care. Use only as directed. Keep away from eyes, mucous membranes, deep or open wounds, and areas of serious irritation, infection, or unexplained skin conditions. Stop use if irritation or an unexpected reaction occurs and consult your veterinarian when appropriate. Results and tolerance vary by animal.
The information provided here is general grooming and product-selection information, not veterinary advice. It is not intended to diagnose, treat, cure, mitigate, or prevent any disease or condition. Consult a licensed veterinarian regarding health concerns about your animal.
If your animal shows signs of irritation or discomfort, stop using the product and consult a veterinarian when appropriate. Please also contact us at care@pawvellebyorelisse.com so we can document the experience and assist you. A reaction may have more than one cause, and reporting a reaction does not establish that the product caused it.
Shipping, order tracking, and returns for PawVellé purchases are handled directly at checkout on pawvellebyorelisse.com, which maintains its own current Shipping & Returns Policy.
